7 Reels Terms & Conditions — Platform Usage Guidelines for Malaysian Players

Welcome to 7 Reels, an online entertainment platform operating under the domain name 7reels.asia. These Terms & Conditions constitute a legally binding agreement between you ("User" or "Member") and 7 Reels ("the Company", "we", or "the platform").

By accessing, browsing, or using any part of the website, mobile application, or services of 7 Reels, you confirm that:

• You must be at least 18 years old and are legally eligible to enter into this binding agreement.
• You have read, understood, and agreed to be bound by all terms and conditions stated herein.
• You are using this platform in your own personal capacity and not on behalf of any third party.
• The information you provide during registration is truthful, accurate, and current.

To access the full features of 7 Reels, you are required to register one valid account. Each individual is only permitted to hold one (1) account only. Holding multiple accounts is a serious violation of these Terms & Conditions and may result in all associated accounts being permanently suspended or terminated.

2.1 Registration Requirements

• You must be 18 years of age or older on the date of registration.
• You must register using accurate and truthful personal information, including your full name, an active Malaysian phone number, and a valid email address.
• You are responsible for maintaining the confidentiality of your account password. 7 Reels will not be held responsible for any losses resulting from unauthorised access caused by your own negligence.
• Any activity that occurs within your account is considered your own action unless you immediately report a compromised account to our customer support.

2.2 Identity Verification (KYC)

7 Reels reserves the right to request identity verification documents at any time, particularly before processing large withdrawals or when suspicious activity is detected. Accepted documents include:

• Malaysian Identity Card (MyKad) — front and back
• Valid Malaysian Passport
• Bank statement or eWallet screenshot for payment method verification

Failure to provide the requested documents within the specified timeframe may result in the temporary suspension of your account.

All deposit transactions at 7 Reels processed in Malaysian Ringgit (RM / MYR). We support a wide range of payment methods popular among Malaysian users to make topping up your account as convenient as possible.

3.1 Accepted Deposit Methods

3.2 Deposit Policy

• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted and may result in account suspension.
• 7 Reels does not charge any processing fees for deposits. However, your payment service provider may apply their own charges in accordance with their policies.
• Deposits that fail to process due to a technical error on the payment provider's end will be refunded within 1–3 business days.
• All successful deposits are final and non-reversible once processed into the account 7 Reels yours.

Winnings earned at 7 Reels may be withdrawn at any time, provided all applicable conditions have been met. Our withdrawal process is designed to be as simple and fast as possible.

4.1 Withdrawal Requirements

• The minimum withdrawal limit is RM 30 per transaction.
• Withdrawals must be made to the same bank account or eWallet used for your deposit — this is a security measure to prevent money laundering.
• Accounts must be verified (KYC fully completed) before the first withdrawal of RM 500 or more can be processed.
• Any active bonus with an unfulfilled rollover requirement must be completed or cancelled before a withdrawal can be processed.
• Standard withdrawals are processed within 15–30 minutes. In exceptional cases requiring additional security checks, processing may take up to 24 hours.

4.2 Daily Withdrawal Limit

All bonuses and promotions offered by 7 Reels is subject to the specific terms stated in each respective promotional offer. Please read the terms of each promotion carefully before claiming any bonus.

5.1 General Bonus Principles

• All bonuses may only be claimed once unless stated otherwise in the relevant promotion's terms.
• The welcome bonus is exclusively for new members who have not previously registered with 7 Reels previously.
• The rollover requirement (wagering requirement) must be met within the stipulated period before any bonus balance can be withdrawn as cash.
• 7 Reels reserves the right to void any bonus if there is evidence of abuse, fraud, or activity that violates the terms of use.
• Using multiple accounts to claim the same bonus is strictly prohibited and may result in the permanent termination of all associated accounts along with the forfeiture of all existing balances.

5.2 Game Contribution to Rollover

All games available at 7 Reels — including slots, Live Casino, Sports Betting covering the Malaysia Super League and EPL, lottery, e-sports, and more — are subject to the specific rules of the respective game as well as the following general rules.

• All game results are final. 7 Reels will not alter or void any game outcome that has been recorded by the system, except in cases of demonstrable technical failure.
• In the event of an internet connection disruption or technical issue on the player's end during an active game round, the outcome of that round will be determined based on our server records, which shall be considered final and binding.
• Any attempt to exploit software bugs, manipulate the system, or use third-party software to gain an unfair advantage is strictly prohibited and may result in account termination and forfeiture of all balances.
• Accepted sports bets are subject to the betting limits set for each market. 7 Reels reserves the right to limit the bet size of any player at our sole discretion.
• For in-play betting, all bets accepted and confirmed by the system before the market closing time are valid, even if the outcome of the event was already known prior to the bet being placed due to broadcast delays.

Use of the platform 7 Reels is intended for personal entertainment purposes only. The following activities are strictly prohibited and may result in immediate action, including account termination and reporting to the relevant authorities:

• Identity Fraud: Registering an account using another person's name, phone number, or personal information without their consent.
• Money Laundering: By using the platform 7 Reels as a channel to transfer or conceal funds derived from illegal activities.
• Game Manipulation: Colluding with other players or external parties to manipulate the outcome of any game or sporting event.
• Bonus Abuse: Using multiple accounts, false identities, or any other means to claim bonuses beyond the set limits.
• Access from Restricted Regions: Using a VPN, proxy, or any other method to conceal your actual location in order to access the platform from a restricted region.
• Bot or Automation Usage: Using any automated software, bots, or scripts to play or place bets.

7 Reels reserves the right to suspend or terminate any user's account at any time for the following reasons:

• Violation of any terms set out in this Terms & Conditions document.
• Evidence or suspicion of fraudulent activity, money laundering, or match manipulation.
• Failure to complete the KYC process within the specified timeframe.
• Self-exclusion requests initiated by the player (through the responsible gaming programme).

If your account is terminated due to a terms violation, 7 Reels reserves the right to forfeit any existing bonus balance. The original deposit balance not involved in any fraudulent activity will be returned upon completion of the investigation, subject to applicable legal requirements.

You may also request to close your own account at any time by contacting our customer support team via Live Chat or email at support@7reels.asia. Any eligible balance will be returned within 3–5 business days.

Platform 7 Reels is provided "as is". While we strive to keep the platform available and functioning at all times, we do not guarantee that the service will always be error-free, uninterrupted, or completely secure.

• 7 Reels is not liable for any financial losses incurred as a result of game outcomes, failed betting strategies, or normal platform activity.
• We are not liable for any losses arising from third-party internet service disruptions, payment provider outages, or circumstances beyond our control (force majeure).
• Maximum liability amount 7 Reels to you under any circumstances shall not exceed the net deposit amount you made in the 30 days preceding the claim.

7 Reels is committed to responsible gaming practices. We believe that entertainment should remain enjoyable and never place financial or emotional strain on our players.

• Each member may set their own daily, weekly, or monthly deposit limits through the "Account Settings" section of their dashboard.
• Players may request a temporary cooling-off period of 24 hours, 7 days, or 30 days.
• Full self-exclusion for 6 months, 1 year, or permanently can be requested through our customer support team.
• If you are concerned about your own gambling habits or those of a loved one, please visit our Responsible Gaming for more information and support resources.

7 Reels reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon being posted on this website. We will make reasonable efforts to notify members of significant changes via their registered email or in-platform notifications.

Continued use of the platform 7 Reels after any changes have been made will be considered your acceptance of the amended terms. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact our 7 Reels through the following channels:

• Live Chat: Available 24/7 at the bottom-right corner of the platform — average response time under 3 minutes.
• Email: support@7reels.asia — answered within 12 hours.
• WhatsApp: The number is available through your account after logging in.

Our team speaks Bahasa Malaysia and is happy to help you better understand any part of these terms.